Housing Applications

The process of applying for local authority housing has moved exclusively online.They will no longer accept paper applications. This includes those that are applying for the first time or those that are requesting a change in housing status because of changes to their personal circumstances, including applications on medical grounds.

Guidance summary

All housing applications need to be completed online. Including new applications on medical grounds or those needing to move because their medical condition. Visit the Lewisham Home Search website for more information

Patients do not need to approach their GP to supply any form of supporting documentation or medical evidence at this stage.

‘Letters of support’ or other supporting documentation will not be considered during the assessment process

The patient can send all of the information and evidence that they already have to support the application and they can self-report on all medical considerations during the online process itself

Once submitted, the housing team will make the assessment. If medical evidence is needed then the housing team will contact the practice directly on behalf of the patient

The practice will submit the information directly to the housing team so that they can complete the assessment.


The housing team will only approach the Practice with the consent of the patient

Delays in the housing team receiving the information from Practices will prolong the final decision and may leave patients in inappropriate housing or homeless

housing application process

Contact Details

Housing Options Centre
1a Eros House
Brownhill Road SE6 2EG
Tel: 020 8314 7007

Letting & Support Services Unit
Tel: 020 8314 6455
Email: [email protected]

Homesearch Support Officer
Tel: 020 8314 3648

Open: Mon, Tues, Thurs, Fri 9am–3.30pm, Wednesday 12.30p-3.30pm
This is also the address for applicants who live outside the borough

Housing Medical Adviser Services
Tel: 020 8314 7606
Fax: 020 8314 3059